1. Payment by bank transfer
Customers may complete payment by transferring funds directly via a bank branch or through their Mobile Banking application to the Company’s designated bank account using the following details:
Account name: Curio Ceramics Joint Stock Company
Account number: 1054326818
Bank: Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank)
Payment Reference: [Order Number] – [Customer’s Phone Number]
Example: DH12345 – 0938128687
2. General payment terms
Payment deadline
Customers are requested to complete payment within twenty-four (24) hours after placing an order. If payment is not received within this period, the order may be automatically cancelled to release the reserved products for other customers.
Payment confirmation
Upon successful receipt of payment, curio’s Accounting Department will confirm the transaction by email or by telephone from our Customer Service Hotline at +84 70 613 9189.
VAT Invoice
Customers requiring a Value-Added Tax (VAT) invoice are requested to provide complete billing information, including the company name, registered address, and tax identification number, in the order notes at checkout or notify our customer service representative immediately after completing payment.
3. Transaction security
curio is committed to maintaining the confidentiality and security of all customer payment and transaction information.
Under no circumstances will curio request customers to disclose their One-Time Password (OTP), online banking password, or any other banking security credentials via telephone, email, text message, or any other communication channel.
