Curio Ceramics Joint Stock Company (“curio”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use the services available on curio.vn (the “Website”).
1. Purpose of collecting personal information
We collect customers’ personal information for the following purposes:
- To process and manage orders and arrange product delivery.
- To provide order status updates and customer support.
- To send information regarding products, promotions, and marketing campaigns, where the customer has provided consent to receive such communications.
- To improve the functionality of the Website and enhance the overall customer experience.
2. Information we collect
The personal information we collect may include:
Personal information
- Full name
- Delivery address
- Telephone number
- Email address
Payment information
curio does not store customers’ credit or debit card information. Payment transactions are processed through secure third-party payment service providers in accordance with internationally recognized security standards.
3. Retention of personal information
Customers’ personal information will be retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law, or until the customer requests that such information be deleted.
In all cases, customer information is securely stored on the systems operated by curio.vn.
4. Disclosure of personal information
curio does not sell, trade, rent, or otherwise disclose customers’ personal information to any third party, except in the following circumstances:
- To authorized logistics and shipping partners solely for the purpose of delivering products to the customer’s designated address.
- Where disclosure is required pursuant to a lawful written request from a competent governmental authority or as otherwise required under the laws of the Socialist Republic of Vietnam.
5. Information of the data controller
Company Name
Curio Ceramics Joint Stock Company
Registered Address
14 Tran Ngoc Dien Street, An Khanh Ward, Thu Duc City, Ho Chi Minh City, Vietnam
Hotline
+84 70 613 9189
Email
info@curio.vn
6. Access to and correction of personal information
Customers have the right to request access to, review, update, correct, or delete their personal information by contacting curio through:
- Email: info@curio.vn
- Hotline: +84 70 613 9189
We will process such requests in accordance with applicable laws and our internal procedures.
7. Information Security
All online transactions conducted through the Website are protected by Secure Sockets Layer (SSL) encryption to safeguard data transmitted between customers and the Website.
curio implements appropriate technical, administrative, and organizational security measures to prevent unauthorized access, unlawful disclosure, alteration, loss, or misuse of customers’ personal information.
In the event that our information systems are subject to unauthorized access or a cybersecurity incident resulting in the loss or compromise of customers’ personal information, curio will promptly notify the competent authorities in accordance with applicable laws and, where appropriate, inform affected customers of the incident and the measures being taken to address it.
